Contact us Human Resources Feedback
7711-2304 [email protected]

Feedback and inquiries

Channels for submitting feedback and complaints, and the online form.

Feedback form

Energy Resources LLC has updated and approved its Policy on Identifying Stakeholders' Needs and Expectations, including the Receipt and Resolution of Complaints and Grievances. Alongside this update, the company introduced an integrated online system that speeds up complaint resolution and ensures accurate tracking for all inquiries. The platform ensures requests are logged accurately and resolved quickly, allowing stakeholders to receive clear and timely responses. Stakeholders wishing to submit feedback, requests, or grievances while keeping personal details confidential may use the live chat on the official company website or call 7013-2279. Calls and inquiries received through these channels are handled and processed by an independent third-party operator. This structure eliminates any possibility of tracing caller information, ensuring full protection of personal data. Employees, local residents, suppliers, and members of the public can share feedback, requests, and grievances through the following channels:

Feedback and Inquiry channels

Through the updated procedure and single online system, the company receives requests and complaints promptly while ensuring every record is maintained accurately.

Feedback and Inquiry channels

Feedback dialogue box

All information submitted is kept strictly confidential.

Social media channels

Facebook Instagram Twitter-X YouTube

(+976) 70132279

Information confidentiality

[email protected]

Company e-mail

In-person inquiries

Community development unit
Community relations center (Gallery Camp, Tsogttsetsii soum)

Other links

Contact us

Contact us

Head office, mine site and contact details.
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Operator training program

Operator training program

An overview of the professional training programme for heavy machinery operators.
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